Returns & Exchanges

At GATE, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn items with original tags. If your fit isn't perfect, our streamlined process ensures a quick and easy return or exchange.

1

Initiate Your Return

Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization.

2

Pack Your Items

Place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

3

Attach the Label

Print the prepaid shipping label provided in your email and securely attach it to the outside of your return package.

4

Ship and Track

Drop off your package at any authorized carrier location and keep your tracking number until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing